Lightening Tech Evidence, not opinion

Mobile & App Development

Getting found in the stores, and converting the people who find you

Title, keywords, screenshots, description and ratings worked monthly against each store's own analytics — because the App Store and Play Store index completely different things.

From
$300–$1,500/mo
Typical time
ongoing
Usually bought by
App owners

What this actually solves

The situation that brings people to this page is nearly always the same. A business paid for an app, the app is finished and live, and a couple of months later the install count is embarrassing. Nobody knows why. There is no advertising budget left after the build, and the app is simply sitting in a store where several million other apps are also sitting.

Store search is the answer to that, and it works differently from web search in one way that matters commercially — there is no cost per click. You fix the listing once, keep it maintained, and installs continue arriving without a media spend behind them. That is why this is the first thing to do after a launch and the easiest one to leave undone once the build has spent the budget.

The half of the job people forget is conversion. Ranking for a term gets someone onto your page. What decides whether they install is the icon, the title and the first two or three screenshots, which is roughly all anyone looks at before deciding. A listing that ranks well and converts badly is a slower, more expensive failure than one that never ranked at all.

What we do, and in what order

  1. Baseline audit, both stores. Where the app currently ranks and for what, which terms it is invisible for, what competitors are doing with their titles and screenshots, and what the existing conversion from page view to install actually is. Screenshots of every number, dated, because this is what everything afterwards gets compared against. Three to five days.
  2. Keyword research, split by store. This is where the two platforms genuinely diverge and where most generic advice falls apart. The App Store has a hidden 100-character keyword field that nobody but the algorithm reads, comma separated, and repeating a word already in your title wastes space in it. Play has no keyword field at all — Google reads your title, your 80-character short description and your 4,000-character long description as prose. The same research produces two quite different documents. Three to five days.
  3. Metadata rewrite and screenshot plan. A 30-character title for both stores, a 30-character App Store subtitle, the Play short and long descriptions written so the terms appear naturally rather than stuffed, and a plan for the first three screenshots — what each one says, which real screen sits behind it, and what job it is doing. Five to seven days.
  4. Ratings and reviews. Where in the app the rating prompt appears matters more than whether it exists — asked after a successful action it helps, asked on launch it harms. Negative reviews get answered, because prospective installers read the replies as much as the complaints. Two to three days to set up, then continuous.
  5. Ship one change, measure, ship the next. Play Console's own store listing experiments are used where traffic supports them. Where it does not, changes go out one at a time with enough time between them to attribute the result. Monthly, ongoing.
  6. Monthly report. Rankings for the tracked terms, page views, conversion to install, what changed, what it did, and what is being tested next. Half a day each month.

Tools — the Play Console and App Store Connect analytics first, because the real data is there and it is free; AppFollow, Sensor Tower or Mobile Action for keyword and competitor visibility; Figma for screenshot production; and Play's built-in experiment tooling for testing listing variants.

What moves the price

The retainer runs $300–$1,500/mo and it is ongoing rather than a fixed engagement, because a single pass at a listing is a guess nobody ever checks. Three things set the level.

How many apps and how many stores. One app on one store is a different monthly commitment from a portfolio, or from an app maintained on both platforms where every metadata decision has to be made twice in two different formats.

How many markets and languages. Each localised listing is its own keyword research, its own copy and frequently its own screenshots. Search terms do not survive translation, so this is genuinely additive work rather than a discount for volume.

Advisory versus production. A keyword plan and a screenshot brief for your team to execute sits at the lower end. Writing both listings and producing the screenshot sets each month sits at the upper end, because that is where the hours are.

What usually goes wrong

The keyword field gets stuffed and the screenshots are never touched. Search visibility is half the job. Being seen and not installed is the other half, and the first three screenshots move that far more than any keyword decision. Most listing work spends all its effort on the first half and leaves the more profitable half untouched.

Play is treated like the App Store. Someone learns the 100-character keyword field and then writes a Play long description as a comma-separated keyword dump. Google reads it as prose, it looks like spam to any human who scrolls, and it earns nothing. The two stores need two genuinely different pieces of writing, not one adapted.

Five things change at once. Title, icon, screenshots, description and price all move in the same week, installs go up, and nobody can say which change earned it — so it cannot be repeated and the losing change cannot be identified. Attribution is the whole value of doing this monthly, and it survives only if changes are made one at a time.

See where the site stands before you brief anyone.

If the site is already live, start from what it scores rather than from a guess. The audit reports what it checked, what it found, and — the part most tools leave out — what it could not check, and why.

See the website audit Talk about this work

Questions people ask before they commit.

How is this different from advertising?
Advertising stops the day you stop paying. Store search does not. Once a listing ranks for the terms your buyers actually type, installs keep arriving without a cost per install attached. It is slower to start and considerably cheaper to sustain, and the two work well together — paid installs tend to lift organic rank, which is why they are usually run in the same period.
Why is it monthly rather than a one-off job?
Because the first month is a hypothesis and the months after it are the evidence. Rankings move, competitors change their titles, seasonal search shifts, and the only way to know whether a change worked is to make it, wait, and read the numbers. A single pass at a listing is a guess that nobody ever checks.
My app has a low rating. Will this fix my installs?
Probably not on its own, and we would rather say that early. If the app crashes or the rating sits low, better keywords will bring more people to a page that talks them out of installing. In that situation the honest advice is to fix the app first and do the listing work afterwards, and we will give you that advice even though it delays the engagement.
How long before anything moves?
Keyword and metadata changes generally show movement in ranking within a couple of weeks. Screenshot and icon changes affect conversion almost immediately but need enough traffic to read confidently. Ratings strategy is the slow one — it works over months, because you are changing the average of everything that came before.
Do you write the listing and make the screenshots, or just advise?
Either, and it changes the price. Advisory work is keyword research, a metadata plan and a screenshot brief for your own designer. The full service includes writing the listings for both stores and producing the screenshot sets, which is the larger part of the work and where most of the conversion lift comes from.
What about other countries and languages?
Each language is its own listing with its own keyword research, its own copy and often its own screenshots, because the terms people type do not translate cleanly. It is real additional work rather than a translation pass, and it is priced per market.

Often taken together.

Start with the brief, not the invoice.

Send what you are trying to achieve. You get a written scope, a price and a date — or an honest “this is not the right service for that”.

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