AI, Automation & Data
Automation and no-code
What this category covers
This is the work of taking the parts of your operation that run on people typing, copying and remembering, and making them run on their own. It spans a set of related disciplines: connected workflow automation across the tools you already use, a CRM and sales pipeline that captures and chases leads without being asked, software robots for legacy systems that expose no integration at all, internal tools that replace the spreadsheet three people are editing at once, scheduled collection and monitoring of data that is public but unusable, chat automation in WhatsApp and Telegram, documents and reports that build themselves from your data, and an ops audit that measures where your team's hours actually go and hands back a phased roadmap of what to automate, in what order, and what to leave alone.
The buyers are not one type of company. A small business automating order intake, a sales team that keeps losing leads between channels, an operations manager who needs a screen their warehouse can actually use, an analyst tracking competitor pricing, and a finance function producing the same twenty documents every month all belong here, because the underlying problem is the same one — work that is mechanical, repeated, and currently done by someone whose attention is worth more.
What distinguishes a system worth paying for is not what it does on a good day. It is what it does on a bad one. An automation that fails silently is worse than no automation, because the person who used to notice the problem is the person you removed from the process. So a significant share of the effort in everything here goes into failure handling, alerting and proof of what ran — the parts nobody demonstrates, and the only parts that decide whether the system is still working in a year.
- Services
- 8
- Detailed pages
- 8
09
Automation & No-Code
8 services
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01
Workflow automation (Make / n8n / Zapier)
Manual tasks turned into connected automations.
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02
CRM automation & pipeline setup
Stages, triggers, follow-ups and reporting — the sales engine.
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03
Robotic process automation (RPA)
Bots driving legacy software through repetitive work.
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04
Internal tools (Retool / Airtable / Notion)
Custom dashboards and ops apps without a full build.
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05
Scraping & monitoring pipelines
Competitor prices, listings and leads on a schedule.
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06
WhatsApp / Telegram bots
Booking, orders, support and notifications inside chat.
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07
Document & reporting automation
Proposals, invoices and weekly reports that build themselves.
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08
Ops audit → automation roadmap
Where the team’s hours go, what can be automated, in order.
How the work runs.
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01
Scope
What you actually need from Automation & No-Code, written as deliverables rather than adjectives.
A day or two
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02
Price and date
A fixed scope, a number and a delivery date, agreed before anyone starts.
Same week
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03
Build
The work itself, with something you can open and look at rather than a status report.
The bulk of it
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04
Handover
Files, access and a walkthrough. Nothing is held hostage.
Final day
See where the site stands before you brief anyone.
Before scoping Automation & No-Code work, it helps to know what the site is doing today. The audit reports what it checked, what it found, and — the part most tools leave out — what it could not check, and why.
Questions people ask before they commit.
- Where should we start if we are not sure what to automate?
- With the process that costs you the most when it does not happen, not the one that is most annoying. Those are usually different. A task that irritates someone for an hour a day is worth less than a task that occasionally drops an order nobody notices for a week. The first conversation is about which failures actually reach your customers, and the answer usually reorders the list.
- Do these systems keep running once you have gone?
- They keep running, and more importantly they tell you when they have stopped. Every build includes error alerts sent to a channel someone already watches, a log of what ran and what failed, and a heartbeat check that catches the worst case — an automation that is not running at all and is therefore producing no errors to notice. A monthly care plan is available for the ongoing changes that platforms and websites force on everyone.
- Whose accounts and subscriptions are these built on?
- Yours, in your name, on your card, with us added as a user. This is not negotiable in either direction — we decline the arrangement where a live part of your business sits on our billing, because it means a card failure or a disagreement can stop your operation. Everything we build stays yours whether or not we keep working together.
- Will this let us reduce headcount?
- That is the wrong promise and we do not make it. What automation reliably does is remove hours of transcription and chasing from people who currently do it, and reduce the class of errors that come from doing the same task for the fortieth time that day. Where those hours then go is a decision for you. Businesses that redirect them into selling and customer contact get considerably more out of this than businesses that treat it purely as a cost exercise.
- How much of this is AI?
- Less than the marketing around it suggests, and deliberately so. AI is useful for understanding messy input — a handwritten note photographed, a long email, a voice message — and for drafting the commentary in a report. It is not used for arithmetic, and it is not put in a position to decide anything or to speak to your customer unreviewed. Understanding, yes. Deciding, no.
- We have an automation someone else built that keeps breaking. Can you take it over?
- Sometimes, and we start with a short paid audit rather than a quote. Understanding an existing system usually takes as long as building a new one, and until someone has looked properly there is no honest way to say whether repairing it or replacing it is the better use of your money. The audit answers that, and you own the answer either way.